Visit Almaty   Useful information

ALMATY

A city at the foot of the mountains. The birthplace of apples. The gastronomic capital of Kazakhstan

682 km²
City area

Population over
2 000 000
people

State language
Kazakh
Along with Kazakh,
Russian is officially used

Continental
Climate

Currency

tenge (₸)

Average temperature

January (coldest month) −4°C
July (hottest month) +23°C

Emergency services numbers

101
Fire Department
102
Police
103
Emergency Medical Service
109
Rescue Service
112
General Emergency Call

Tourist information centers Visit Almaty

Maylina St., 2 (in the building of Almaty International Airport)
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Zenkov St., 24a (opposite the Ykylas Museum)
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Panfilov Str., 84
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Dostyk Ave., 56/3 (behind the Kazakhstan Hotel)
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Timiryazev St., 40/2 (Atakent IEC)
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Orbita-2, 11/3 (First President’s Park)
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Omarov St., 76/2 (Kok-Tobe)
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Kerey-Zhanibek khandar str., 465a ("Medeu")
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Kerey-Zhanibek Khandar St., 465a (Medeu)
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Easy-to-use phrasebook

Salem!
Hi!
Kalynyz kalai?
How are you?
Rakhmet, zhaksy
Thanks, I'm fine
Bary zhaksy
All right
Sau bolynyz!
Good bye!
Kezdeskenshe sau bolynyz!
See you soon
Ya
Yes

Support for city
guests and tourists

+7 727 390 88 86

Almaty Area Code
+7 (727)

Toll-Free Inquiry Service
+7 727 279-07-90

PANIKA Lost and Found
+7 727 239-55-66

Lost and Found of the Almaty Department of Internal Affairs
+7 727 292-70-84